Shipping Policy

Order Processing

– All orders are processed within 1–2 business days after they are placed.

– Once your order has been shipped, you will receive a separate email containing your tracking number.

Shipping Time

– The estimated delivery time is 4–8 business days after your order has been processed.

Please note: Although we do our best to meet this timeframe, occasional delays may occur due to unforeseen circumstances or issues with the local postal service.

We work exclusively with trusted third-party shipping providers to ensure safe and timely delivery.

Tracking Information

– Your tracking number will be available within 1–2 business days after your order has been confirmed.

– Tracking information will be sent to the email address provided during checkout.

– Please make sure that your email address is correct. You should also check your spam or promotions folder if you do not receive the tracking email.

Additional Information

– Orders are shipped from Monday to Saturday, excluding public holidays.

– For any questions regarding your shipment or delivery, please contact our customer service team at support@primevaltshop.com.

– You will receive shipping updates by email.