Shipping Policy

Order Processing

  • All orders are processed within 1–2 business days after being placed.
  • Once your order has shipped, you will receive a separate email with your tracking number.

Shipping Time

  • Estimated delivery time is 4–10 business days after your order has been processed.

Note: While we do our best to meet this timeframe, occasional delays may occur due to unforeseen circumstances or issues with the local postal service.

We work exclusively with trusted third-party shipping carriers to ensure safe and timely delivery.

Tracking Information

  • Your tracking number will be available within 1–2 business days after your order is approved.
  • Tracking details will be sent to the email address provided at checkout.
  • Please make sure your email address is correct and check your spam or promotions folder if you don’t receive the tracking email.

Additional Information

  • Orders are shipped Monday through Saturday, excluding national holidays.
  • If you have any questions about your shipment or delivery, please contact our support team at support@primevaltshop.com.
  • You will receive shipping updates via email.