Shipping Policy

Order Processing

• All orders are processed within 1–2 business days after being placed.

• Once your order has shipped, you will receive a separate email with your tracking number.

Shipping Time

• Estimated delivery time is 4–10 business days after your order has been processed.

• Note: While we do our best to meet this timeframe, occasional delays may occur due to unforeseen circumstances or issues with the local postal service.

• We work exclusively with trusted third-party shipping carriers to ensure safe and timely delivery.

Tracking Information

• Your tracking number will be available within 1–2 business days after your order is approved.

• Tracking details will be sent to the email address provided at checkout.

• Please make sure your email address is correct and check your spam or promotions folder if you don’t receive the tracking email.

Additional Information

• Orders are shipped Monday through Saturday, excluding national holidays.

• If you have any questions about your shipment or delivery, please contact our support team at info@primevaltoutlet.com.

• You will receive shipping updates via email.